Privacy Policy

InspectionVoice (“InspectionVoice,” “we,” “us”) provides a voice-driven inspection-reporting platform for building inspectors and inspection firms, available on the web and as native iOS and Android apps. This policy explains what personal information we handle and your choices. It applies to the InspectionVoice apps and inspectionvoice.com.

Voice transcription and report drafting use third-party AI providers (OpenAI Whisper for transcription and Anthropic Claude for drafting). Inputs we send to these providers are not used to train their models and are retained only briefly by the provider for abuse monitoring under their API terms. Your firm’s audio, transcripts, and reports are never used to train shared models. AI output is a draft to assist a qualified inspector and does not replace professional judgment; the inspector of record reviews, edits, and approves every report before it is sealed and delivered.

InspectionVoice lets you capture audio in the field. Recording laws differ by jurisdiction: some U.S. states require the consent of all parties to a conversation, while others require only one party. You are solely responsible for knowing and following the recording-consent laws that apply where you inspect, and for obtaining any consent legally required before you record. Jobsite audio may incidentally capture the voices of third parties (other trades, occupants, or bystanders); you are responsible for handling such recordings lawfully. Do not use the recording feature where it is not permitted.

We do not sell personal information and do not use it for cross-app advertising or tracking. We share data only with service providers who process it on our behalf under contract: hosting and database (Supabase), payments (Stripe), transactional email (Resend), AI processing (OpenAI, Anthropic), and error monitoring (Sentry). We may disclose information if required by law or to protect rights and safety. Within your firm, your work is visible to authorized members of your organization (e.g. reviewers and admins).

We retain inspection content for as long as your firm’s account is active or as needed to provide the service. Audit records are kept on a multi-year retention schedule. When you delete content or close your account, we delete or de-identify associated personal data within a commercially reasonable period, except where retention is legally required.

Data is encrypted in transit (TLS 1.2+) and at rest (AES-256). Access is role-scoped and tenant-isolated, and signing-certificate passwords and integration tokens are encrypted. See our Security page for more detail. No method of transmission or storage is 100% secure.

We keep our use of cookies and on-device storage to what the product needs to work; we do not use advertising or cross-site tracking cookies.

• Essential auth & session cookies — used to sign you in and keep you signed in. If you choose “keep me logged in,” a persistent session cookie keeps your session active across browser restarts until it expires or you log out; otherwise it lasts only for the session.
• Offline storage — on the field app we use on-device storage (including IndexedDB) to queue recordings, photos, and draft notes so you can keep working without a connection, then sync when you reconnect. This data stays on your device until it syncs or you clear it.
• Diagnostics — our error-monitoring provider (Sentry) may set limited storage to capture crash and error diagnostics that keep the service reliable. It is not used for advertising.

You can clear cookies and site data from your browser or device settings; doing so will sign you out and may remove unsynced offline data.

You may access, correct, export, or delete your personal information. Account holders can request deletion of their account and associated personal data by emailing privacy@inspectionvoice.com; firm administrators can also remove users and content from within the app. Depending on your location you may have additional rights (e.g. under GDPR or CCPA), including the right to object to or restrict certain processing.

To delete your account and personal data, email privacy@inspectionvoice.com from your account address, or contact your firm administrator. We will confirm and complete deletion within a commercially reasonable period, subject to legal retention requirements.

The service is for business use by professionals and is not directed to children under 16. We do not knowingly collect data from children.

InspectionVoice is operated from the United States and data is primarily stored in the U.S. By using the service you understand your information may be processed in the U.S.

We may update this policy from time to time. Material changes will be reflected by updating the date above and, where appropriate, by notice in the app.

Questions about this policy or your data? Email privacy@inspectionvoice.com.